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Sales Representative

undefined: 2655 JAMES ST, STE 300, Coralville, IA 52241-1970, United States of America
Category: Sales
Job ID: R25793
widget: Full time
Remote: On-Site
This is no ordinary sales role; it’s a full-time career in a store like no other. At Sleep Number, you’re empowered to build real customer relationships, create individualized sleep experiences and redefine what people think a bed can do. Join us and become part of a fast-growing technology company that’s shaping the future of sleep and wellness. It’s the chance to grow in your career, earn a great income and make a difference in people’s lives

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Full-time

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Level: Entry/Mid-level

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Travel: No

Company Overview

Sleep Number is a sleep wellness technology leader. For nearly four decades, we have placed sleep at the center of wellbeing, improving over 15 million lives with our Sleep Number smart beds. We are guided by our purpose – to improve the health and wellbeing of society through higher quality sleep. This is exemplified through our 4,000+ mission-driven team members who passionately innovate to drive value creation through our vertically integrated business model, owning the process from start to finish, including selling in our over 650 stores nationwide.

Our team members are encouraged to bring their whole selves to work, sharing their unique perspectives, backgrounds and skills with Sleep Number every day. Whether you are entering, returning or experienced in the workforce, we have a place for you. We hope you join us in creating the future through higher quality sleep.

Overview

This is an exciting opportunity to grow your retail sales career and experience unlimited earning potential in an innovative, team-oriented environment. Our proprietary products, exclusive distribution, best-in-class sales training and relationship-based sales process enable you to build lifelong relationships and a rewarding, long-term career. Our retail sales professionals convey a passion for our products and their customers, have an entrepreneurial spirit, and represent the Sleep Number brand with the highest integrity.

Responsibilities

  • Provide a world-class customer experience. Utilize a proven sales process to discover each customer’s unique sleep needs and lead them through a selection of Sleep Number products that will deliver “the best sleep of their life.” 
  • Build relationships with customers. Proactively and effectively communicate product features and benefits, as well as promotional information. Provide timely, relevant follow-up.
  • Demonstrate a tenacious drive for results. Be accountable for becoming a trusted, successful “Sleep Expert” and consistently exceeding sales goals.
     

Qualifications/Requirements

  • Exceptional presentation and interpersonal skills; ability to make a connection with a diverse array of customers.
  • Prior experience in a customer-facing role, preferably high-end sales.
  • A commitment to professional appearance and attitude; willingness to represent the brand with integrity at all times.
  • Adept at using technology required for store operations (e.g., POS systems) and sales presentations (e.g., interactive demonstrations, iPad, apps); technology engagers and early adopters preferred.
  • Able to adapt and grow in a changing, fast-paced work environment.
  • Genuine desire to grow and learn, as well as contribute positively to a team-oriented work environment.
  • Motivated by a pay-for-performance compensation plan.
  • Ability to work a flexible schedule; typical retail hours to include evenings and weekends.
  • Must be authorized to work in the U.S. and able to demonstrate English language proficiency. Second language skills encouraged.
  • Minimum H.S. diploma or equivalent required. Additional education and training preferred.
     

Compensation and Benefits

  • Guaranteed base pay of $15/hour, plus uncapped commissions, and monthly bonus incentives, driven by a pay-for-performance compensation plan that rewards your success through unlimited earning potential.

  • Most team members will earn a total annual compensation package of $49,000 - $57,000 (23.50 – 27.50). The Multi-Store Leader can speak more directly about the store’s historical earnings potential.

#PIQ

Wellbeing

Wellbeing is more than a catchphrase - it's a movement that permeates our company and through our team members. We are dedicated to enhancing and supporting the wellbeing of our team members and their families through benefits, programs, and resources across our five wellbeing pillars of emotional, financial, career, community, and physical health, with sleep at the center.

By joining our team, in addition to offering competitive pay programs, we are proud to offer eligible team members an extensive benefits package including, but not limited to medical and pharmacy benefits, dental, life and disability insurance, a matched 401(k) Plan, paid time off, and much more.

Safety

Safety is a top priority for Sleep Number supporting customers and team members wellbeing. We are committed to maintaining a safe and healthy work environment for all team members that are consistent with CDC guidelines, U.S. Department of Labor’s Occupational Safety and Health Administration (OSHA), and state/local laws.

EEO Statement

Sleep Number is an equal opportunity employer. We are committed to recruiting, hiring and promoting qualified people and prohibit discrimination based on race, color, marital status, religion, sex (including gender, gender identity, gender expression, transgender status, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), sexual orientation, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state, or local law.

Americans with Disabilities Act (ADA)

It is Sleep Number’s policy to provide reasonable accommodations to qualified individuals with disabilities during the application process, consistent with applicable law. We may require supporting medical or religious documentation where applicable and permissible by law. If you are a qualified individual, you may request a reasonable accommodation at any time during the selection process, including if you are unable or otherwise limited in your ability to access open roles here.

REWARDS & BENEFITS

We offer health, wellness, insurance and financial programs to support you in pursuing your best self now.
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COMPENSATION

Earn a competitive hourly rate, an uncapped commission, and a team bonus paid when your store meets its goals.
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PERKS

You'll get substantial produt discounts, robust training and development and tuition reimursement.
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HEALTH & WELLNESS

We offer comprehensive health,dental and vision plans, a 401(k) with company match, life insurance, HSAs/FSAs and more.
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PTO, PROGRAMS AND RECOGNITION

Enjoy generous paid time off and company holidays, a variety of leave programs and formal employee recognition.

THE APPLICATION EXPERIENCE

Applying for a position with Sleep Number? Here's a quick overview of the process and some tips to help you be successful.

  • Apply for the role that interests you at careers.sleepnumber.com.
  • Good match? One of our recruiters will reach out to schedule time to learn more about you.
  • Not the right opportunity? You'll be notified by email.
  • No current openings? Join our talent community.

  • Visit a Sleep Number store and find your Sleep Number setting.
  • Follow Sleep Number Careers on social media.
  • Read our reviews on Glassdoor.
  • Learn about the People of Sleep Number.

Youll spend about 30 minutes talking to one of our recruiters on the phone; they will share more information about our company and culture as well as the role and its requirements. They will also ask some questions aout your previous experience. 

You'll have the change to talk through your work history, how you've made an impact in the past and why you're interested in joining our team.

Tips:
  • Have dedicated time available without disruptions.
  • Relax and be yourself; we value individuals!
  • Take the time to tell your story (work experience, what gives you a sense of purpose at work).
  • Spend some time thinking about questions you have for us.
  • After this step, your recruiter will let you know if you're moving to the next step. 

Congrats! You're moving ahead in the process and are meeting with the hiring leader and (if applicable) others on the team. Depending on the role, this interview may be in-person or via video chat. 

We'll ask you a series of behavior-based interview questions to gauge whether you're a good fit for the role and the team. Here are some examples:
  • Tell me about a time you exceeded a customer's expectations.
  • Tell me about a time when you had to admit to your leader that you weren't very good at something. 
  • Describe when or where you learned the most about your strengths and weaknessess.

Tips: 
  • Talk with your recruiter about how to prepare.
  • Relax and be yourself; we value individuality!
  • Be on time and dress appropriately.
  • Be ready to share how much you've learned about Sleep Number.
  • Spend some time thinking about questions you have about our company. 

  • Your recruiter will follow-up so you know what to expect; in some cases; there may be additional interviews. 
  • If you're selected for the position:
    • Your recruiter will work with you on your offer and start date
    • Certain roles require additional steps between the offer and start date (e.g., background check); if that's the case your recruiter will provide more information. 
  • Your recruiter will follow up with you regulary before your first day.

Step into our office

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