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Delivering life-changing sleep, one home at a time
At Sleep Number, our Field Services teams bring innovation directly to our customers' homes. From setup to smart-bed support, you'll combine hands-on skill with heartfelt service—helping every customer experience the life-changing benefits of better sleep.
The Heart of Sleep Number
Our Team Member Resource Groups (TMRGs) provide opportunities for collaboration, professional development, and community engagement, ensuring everyone has a voice and platform to make an impact.
Build skills. See your impact.
From day one, you'll make a visible difference for every customer you serve. With hands-on training and clear career paths, you'll sharpen your skills, grow your confidence and build a career that matters.
Partner up. Succeed together.
Teamwork fuels everything we do. You'll work alongside a partner and a supportive network that helps you solve challenges, celebrate wins and deliver exceptional service, together.
Where tech meets human touch.
You'll bring Sleep Number's smart-bed technology to life in customers' homes—solving problems, connecting devices and helping people sleep and live better.
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.
Empowering you to do your best work
We believe in supporting the people who support our mission. That's why our benefits start quickly and grow with you.
- Comprehensive benefits. Medical, dental and vision benefits behind the first of the month following the date of hire.
- Monthly bonus potential. Earn up to $400/month through our Monthly Incentive Plan, rewarding your performance across key delivery metrics.
- Independence on the road. Experience the freedom to manage your day, make real-time decisions, and enjoy a schedule that supports your life, family, and well-being.
- Health & wellness focus. Prioritizing your well-being through sleep, fitness and mental health resources.
- Career pathways. Advance as you master new skills, from Technician to Lead.
- Team Member Bed Benefit. Team members receive a Sleep Number bed after six months of employment, up to a specified value.
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.
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“The best part of my day is seeing my team excited, engaged, and growing. Watching their hard work pay off and knowing I’m here to support them makes this more than just a job.”
Tyrell
Lead Technician
Lead Technician
Purpose in every stop. Pride in every setup.
Field Services is more than a job—it's a hands-on career blending craftsmanship, care and technology to help people live better through better sleep.
- Customer connection. Build relationships through service and support.
- Visible impact. See the difference you make in every home.
- Hands-on learning. Develop new skills in technology, communication and problem-solving.
- Supportive network. Dedicated teams manage logistics, scheduling and parts, so you can focus on what you do best.
- Performance-driven culture. Reliability, excellence and teamwork are recognized.
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.
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"Sleep Number pushes you to grow. They give you the tools, the feedback, and the support to get better every day. Seeing my team succeed and knowing I played a part in that growth is the best part of what I do."
Patrick
Lead Technician
Lead Technician
From Hands-on to Leadership
In Field Services, growth is built in. You'll start by learning the craft alongside an experienced partner and can progress into leadership, training or operations roles—each designed to help you grow personally and professionally while improving lives through better sleep.
Armed Forces Support Community
We'll work to facilitate a network that supports Military Members, Veterans, and their families.
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.
A day on the job
Every day is different, giving you the independence to take ownership of your work and make a real impact. With about five stops per day, you’ll lead installations and service appointments, bringing personalized sleep solutions directly into customers’ homes and creating experiences they won’t forget.
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Delivery/Assemble bed in the customer's room of choice, demonstrate bed/base features, and cleanup.
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After your last stop, gas up your truck and return to the dock.
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Where your work makes an impact
Join a team that blends technical know-how with genuine care. Together, we're redefining what service means and helping people experience life-changing sleep, every night.
PHENOM BENEFIT
Benefits are more than pay, time off and 401k. We believe they should be more holistic – supporting every aspect of your life. See how we can better your life at Phenom Market.
Whether you're actively searching or just exploring, we'd love to stay in touch as you consider your next bold move.
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.